Recover what you lost.
Protect what you have.
Professional Data Recovery, Security Cleaning & Complete System Cloning to safeguard the files you value the most.
Security Cleaning + Full System Backup
One payment. One appointment. You walk away with a clean, fast computer AND a disaster-proof backup.
How It Works
Many people think a "backup" means copying a few files to a USB stick. Unfortunately, that's not a true backup of the things you'll really need when your hard drive needs to be restored, replaced or upgraded.
If your hard drive dies or ransomware hits, you'll want your whole system restored. Save yourself hours, days and even years of lost work with an easy to restore one-to-one clone image of your computer.
- Deep Cleaning & Updates — Includes complete system maintenance (A-Z) and removal of computer errors, popups, viruses, malware, spyware, adware and junk before your backup is created.
- Full System Clone (back-up image) — A snapshot of your PC that's easy to restore if disaster strikes. Every app, program, setting, and file. Backup is saved to any device you provide.
- Bootable USB Recovery included — If your computer system breaks and you need a restore, plug in this USB and follow simple instructions to reboot your system fast using your backup image.
*Remote support included at no additional cost for first image restore.
Real clients, real results:
"John cloned my entire system and gave me a USB. Three months later, my hard drive died. I was back up in about an hour. Worth every penny."
— Peter W., Baltimore
"Awesome professional service!
Resolved my BSoD, even saved all my data."
— Karen H., Towson
"Blue screens of death and major registry issues. John cleaned it up, saved all my data and had it back to me quick."
— Scott B., Parkville
Local device drop-off available in Baltimore by appointment.
We help people like you
Not just corporations — real Baltimore neighbors and remote workers.
Home users
"My family photos are on a drive that just won't work." We get it — and we recover them all fast and affordable.
Small business owners
"Our POS system got hit with ransomware." We stop the bleed and get you back online and back in business fast.
Remote workers
"I can't afford two days of downtime." Same-day remote support, secure and convenient when you need it most.
You want your computer to just work.
We get it. No drama. No recurring nightmares. Here's what we do for you.
Get your lost files back
Accidentally deleted, corrupted drive, or won't boot. We recover photos, documents, and files from SSDs and USB drives.
Stop the hacking nightmare
Ransomware, backdoors, weird popups. We remove the infections, secure your system, and restore your peace of mind.
Make it fast again
Bloated, sluggish, freezing? We strip out the junk, harden security, and give you that "new PC" feel without risking your data.
Never lose a file again
Automated backup setup (cloud + local). Get an easy to restore complete system backup to get you back up and running fast.
Help that doesn't ghost you
Get remote support when you're stuck. One-time or ongoing. Real, personal and professional assistance.
Need advanced repairs?
Clicking, grinding, water damage, extreme disasters? Access cleanroom and expert engineers through our lab partners.
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Transparent Pricing
What our clients say on Google
Real feedback from real people who we've helped. See more...
"I've been bringing all my computer needs to John for over a decade. He is fast, friendly, reliable, and his rates are more than reasonable."
— Rob R., Baltimore Resident
"John was extremely helpful. His customer service was superb. He cleaned our computer, restored all of our files and solved an issue that no one else could solve."
— Donna W., Business Owner
"I've been to John for repairs twice, and am about to go a third time. He's always been very polite and fast on the turn around, and his prices are very fair."
— Emily F., Remote Worker
No fine-print surprises. Ever.
Some shops hide fees. We hide nothing — except your anxiety.
No "hidden fee" bait & switch
We give upfront quotes that you approve before any work is done. You'll never get a surprise invoice.
Low overhead = honest pricing
Minimal operation costs means we don't need to overcharge. Instead, we pass more savings to you.
Ship your device if preferred
Mail-in from anywhere. Local drop-off by appointment. Or remote support from your couch.
Your data privacy is protected
We have strict confidentiality and privacy policies assured with each signed service agreement.
Frequently Asked Questions
Still have questions? See expanded FAQs.
Most advanced recoveries (deleted files, corrupted drives, won't boot) are price capped for in-shop services. That means no surprise fees. Physical damage (clicking, grinding) is quoted upfront by our lab partner before any work begins. Call for your no-obligation quote for your specific data restoration or repair needs.
Nope! We offer three ways: mail-in (shipping from anywhere), local drop-off by appointment, or remote support via secure connection. Whatever works for you.
The $49 diagnostic covers our time to properly assess your device and give you an accurate repair plan. It's non-refundable but credited fully toward any approved service. No obligation to proceed after the diagnostic.
Absolutely. Your passwords and sensitive data are destroyed after service completion. We also follow Maryland's Breach Response notification rules. All clients sign a service contract that protects both parties. Your privacy is non-negotiable.
If the drive is clicking, grinding, or won't spin up, we may refer it to our trusted cleanroom lab partner. You get an upfront quote before any work begins. No surprises, no pressure.
Both! We do one-time repairs, but we also offer managed backup subscriptions and ongoing remote support plans. Perfect for small businesses or anyone who wants ultimate peace of mind.
Your important files don't have to be at risk.
One conversation could save you from disaster. No obligation.