CyberSecurePC ("we," "us," "our," or "Company") operates the website cybersecurepc.com (the "Site") and provides computer security, data recovery, cloning, remote support, and backup services (collectively, "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
By using our Site or Services, you consent to the practices described in this Privacy Policy.
| Category | Examples |
|---|---|
| Contact Information | Name, email address, phone number, mailing address |
| Payment Information | Credit card details (processed by third‑party payment processors) |
| Device Information | Device type, serial number, issue description |
| Access Credentials | Passwords, encryption keys (provided voluntarily – destroyed within 30 days after service) |
| Communications | Emails, support tickets, messages |
| Category | Examples | Purpose |
|---|---|---|
| Device Data | IP address, browser type, operating system | To optimize our Site |
| Usage Data | Pages visited, time spent, links clicked | To improve user experience |
| Cookies | Session preferences | To remember your settings |
We may receive information from payment processors (Stripe, PayPal) or shipping carriers (USPS, UPS, FedEx) as necessary to fulfill our Services.
| Purpose | Examples |
|---|---|
| To provide Services | Data recovery, security cleaning, cloning, remote support, backup setup |
| To process payments | Billing, invoicing, payment collection |
| To communicate with you | Quotes, service updates, support responses |
| To improve our Site and Services | Analytics, troubleshooting |
| To comply with legal obligations | Subpoenas, court orders, law enforcement requests |
| To protect our rights | Fraud investigation, security incidents |
If you are located in the European Economic Area (EEA) or are a Maryland resident, we process your information under the following legal bases:
| Legal Basis | When It Applies |
|---|---|
| Performance of a Contract | To provide Services you requested |
| Legitimate Interests | To improve our Site, prevent fraud, communicate with you |
| Legal Obligations | Tax, anti‑fraud, breach notification laws |
| Consent | When you voluntarily provide information (withdrawable at any time) |
We do not sell your personal information. We may share your information in the following limited circumstances:
| Recipient Category | Examples | Purpose |
|---|---|---|
| Service Providers | Payment processors (Stripe, PayPal), shipping carriers (USPS, UPS, FedEx) | To fulfill Services |
| Lab Partners (Clean Room Referral) | Third‑party data recovery labs | To perform physical recoveries (only with your prior approval) |
| Legal Authorities | Courts, law enforcement | To comply with subpoenas or legal obligations |
| Business Transfers | Successor entities in mergers or acquisitions | To facilitate business restructuring (with notice to you) |
We require all third‑party service providers to sign data processing agreements that protect your information.
We use essential, preference, and analytics cookies. You may manage cookie preferences through your browser settings. Blocking essential cookies may prevent our Site from functioning properly.
We implement reasonable security measures to protect your information, including:
No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
| Data Type | Retention Period |
|---|---|
| Service Records | 3 years after service completion |
| Payment Records | 7 years (tax/accounting requirements) |
| Communications | 2 years |
| Passwords / Access Credentials | Destroyed within 30 days after service completion |
| Client Devices (unclaimed) | Held for 90 days, then disposed of |
After retention periods expire, we delete or anonymize your information.
While the formal MODPA thresholds may not directly apply to our current operations, we voluntarily extend core privacy rights to all Maryland residents:
To exercise your rights: Contact us at privacy@cybersecurepc.com or call (443) 653-8233. We will respond within 45 days of a verified request.
California residents have additional rights to know, delete, correct, and opt out of data sales (we do not sell data). We will not discriminate against you for exercising your rights. To exercise your CCPA rights, email privacy@cybersecurepc.com.
If you are located in the European Economic Area, you have rights to access, rectify, erase, restrict, port, and object to processing. We will respond within 30 days. Contact us at privacy@cybersecurepc.com.
Our Site and Services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe your child has provided us with information, please contact us immediately.
Our Site may contain links to third‑party websites. We are not responsible for their privacy practices. Please read their privacy policies.
Our Site does not currently respond to "Do Not Track" signals due to the lack of a uniform standard.
We may update this Privacy Policy. Material changes will be notified by email or a notice on our Site at least 30 days in advance. The "Last Updated" date at the top indicates when changes were made.
CyberSecurePC
8201 Harford Rd. Unit 10992
Parkville, MD 21234
Email: privacy@cybersecurepc.com
Phone: (443) 653-8233
For data breach notifications: Please include "Data Breach Notification" in the subject line.
For privacy requests (DSAR): Please include "Privacy Request" in the subject line.
This Privacy Policy reflects our commitment to transparency and compliance with applicable state and federal laws. We reserve the right to update this policy as needed.