Recover what's lost.
Protect what matters.
Professional data recovery, security cleaning & full system backup — by Baltimore's most trusted computer specialist for 16+ years with 2,500+ devices restored.
You want your computer to just work.
No drama. No surprises. Here's what we handle — and handle well.
Data Recovery
Accidentally deleted, corrupted drive, or won't boot. We recover docs, photos and files from hard drives, SSDs and USB drives.
Learn moreRansomware & Hack Recovery
Ransomware, backdoors, weird popups. We remove the infections, secure your system, and restore your peace of mind fast.
Learn morePerformance & Speed Tune-up
Bloated, sluggish, freezing? We strip the junk, harden security, and give you a 'new PC' feel without risking your data.
Learn moreBackup & Cloning
Automated backup setup plus a complete, easy-to-restore system image. Never lose a file again even if your drive dies completely.
Learn moreVirus & Malware Removal
Worms, trojans, spyware, adware, and infected files. We eliminate all threats and restore your system's security fast.
Learn moreRemote & Ongoing Support
Get secure remote support when you're stuck — one-time or ongoing. Real, personal, professional. Schedule today.
Learn moreWe help people like you
Not just corporations — real Baltimore neighbors and remote workers facing real problems.
Family memories at risk
"My family photos are on a drive that just stopped working." We recover them all — fast and at a fair price.
Ransomware hit your business
"Our POS system got encrypted." We stop the bleed, recover your data and get you back open for business.
Can't afford the downtime
"My laptop is my office — I need this fixed today." Same-day remote support, secure and convenient.
Security Cleaning + Full System Backup
Most people think copying files to a USB stick is a real backup — it isn't. One power surge, one ransomware hit, or one failed drive and you're starting from zero. Our Total Protection service fixes that in one visit.
- Deep Security Cleaning — Complete removal of viruses, malware, adware, and junk before your backup is created.
- Full System Clone Image — Every app, setting, and file. Restore everything if disaster strikes. Saved to your own device.
- Bootable USB Recovery Drive — Plug in and follow simple instructions to restore your entire system fast.
- Remote Restore Assistance Included — Free remote support for your first image restore, no extra charge.
- No Subscription Traps — One-time price, no recurring costs.
✓ Flat-rate pricing — call for your quote. No hidden fees.
"John cloned my entire system and gave me a USB. Three months later my hard drive died. I was back up in about an hour. Worth every penny."
— Peter W., Baltimore"Awesome professional service! Resolved my BSoD and saved all my data. Highly recommended."
— Karen H., Towson"Blue screens of death and major registry issues. John cleaned it up, saved all my data and had it back to me quick."
— Scott B., ParkvilleSimple. Fast. Stress-free.
Four easy steps to getting your computer back to full health.
Call or contact us
Describe your issue. We'll ask the right questions to pre-diagnose the issue and give you a no-obligation quote.
Drop off, ship, or go remote
Bring your device to our shop, mail it to us from anywhere, or let us connect remotely via secure screen share.
Repair in progress
Fast turnaround on most jobs in-shop. We'll always update you along the way so there are never any surprises.
Back up and running
Pick up your device or get return shipping. Your data is safe, your issues resolved, with full transparency.
I've been bringing all my computer needs to John for over a decade. He is fast, friendly, reliable, and his rates are more than reasonable.
John was extremely helpful. His customer service was superb. He cleaned our computer, restored all of our files and solved an issue that no one else could solve.
I've been to John for repairs twice and am about to go a third time. He's always been very polite, fast on the turnaround, and his prices are very fair.
No fine-print surprises. Ever.
Some shops hide fees. We hide nothing.
No "hidden fee" bait & switch
We give upfront quotes that you approve before any work begins. You'll never get a surprise invoice at the end.
Low overhead = honest pricing
Minimal operation costs means we don't need to overcharge. We pass those savings directly to you.
Ship your device if preferred
Mail-in from anywhere. Local drop-off by appointment in Parkville. Or remote support from your couch.
Your data privacy is protected
Strict confidentiality and privacy policies with every signed service agreement. Your sensitive data is protected and secured.
Your files don't have to be at risk.
One quick call could save you years of work. Free quote.